2020 Jeep Cherokee Recalls, Problems & MPG

NHTSA lists 3 safety recalls and 333 owner complaints for the 2020 Jeep Cherokee. The EPA rates it 21 to 26 MPG combined, depending on engine and drivetrain.

Recalls
3
Owner complaints
333
Crashes / fires reported
9 / 7
EPA combined
21–26 MPG

2020 Jeep Cherokee recalls

  • Power TrainMay 7, 2026 · NHTSA 26V290000+

    Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

    Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

    Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

  • Back Over PreventionSep 10, 2020 · NHTSA 20V191000+

    Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

    Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  • SteeringAug 29, 2019 · NHTSA 19V637000+

    Risk: A loss of steering control increases the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Recall repairs are free. Enter your VIN at nhtsa.gov/recalls to see if yours still needs one.

Most reported 2020 Jeep Cherokee problems

Owner complaints to NHTSA by system. One complaint can name more than one system.

  • Power Train198
  • Engine46
  • Unknown or Other37
  • Electrical System35
  • Service Brakes27
  • Steering22
  • Forward Collision Avoidance10
  • Fuel/Propulsion System10

2020 Jeep Cherokee gas mileage

EPA ratings for each version (city / highway / combined).

VersionEngineCityHwyComb.Fuel / yr
Cherokee FWD2.0 L 4 cyl, Automatic 9-spd233126$2,450
Cherokee FWD2.4 L 4 cyl, Automatic 9-spd223125$2,550
Cherokee 4WD2.0 L 4 cyl, Automatic 9-spd212924$2,700
Cherokee 4WD2.4 L 4 cyl, Automatic 9-spd212924$2,700
Cherokee 4WD Active Drive II2.0 L 4 cyl, Automatic 9-spd202723$2,800
Cherokee FWD3.2 L 6 cyl, Automatic 9-spd202923$2,800
Cherokee 4WD3.2 L 6 cyl, Automatic 9-spd192722$2,900
Cherokee Trailhawk 4WD2.0 L 4 cyl, Automatic 9-spd202622$2,900
Cherokee 4WD Active Drive II3.2 L 6 cyl, Automatic 9-spd182621$3,050
Cherokee Trailhawk 4WD3.2 L 6 cyl, Automatic 9-spd182421$3,050

Real-world mileage depends on how and where you drive. Logbay compares your actual MPG with these EPA numbers.

Questions

Does the 2020 Jeep Cherokee have any recalls?

Yes. NHTSA lists 3 recalls for the 2020 Jeep Cherokee, most recently for the power train (May 7, 2026). Recall repairs are free at a dealer; check your VIN at nhtsa.gov/recalls.

What are the most common 2020 Jeep Cherokee problems?

Owners filed 333 complaints with NHTSA. The most reported areas are power train (198), engine (46), unknown or other (37).

What gas mileage does the 2020 Jeep Cherokee get?

The EPA rates the 2020 Jeep Cherokee at 21 to 26 MPG combined (best version: 23 city / 31 highway).

Sources: NHTSA recalls and owner complaints (api.nhtsa.gov), EPA fuel economy (fueleconomy.gov). Updated Oct 26, 2026. Complaint counts are unverified owner reports.